Do you supply handsets?

Yes. Yealink, Poly, or BYO. We'll size and stage them for you, but most teams now go softphone-first.

What's the lead time on a port?

Geographic numbers: 2–3 weeks typical. 1300/1800: 1–2 weeks. We coordinate the cutover for after-hours so nothing drops.

Service

A modern phone system without the modern headaches. Number porting, mobile apps, queues, recording — all in one bill.

Hosted PBX (3CX or Teams Voice)
Hosted in Australia, with deskphones, softphones and mobile apps. Pick the platform that fits your stack.
Number porting
Keep your existing numbers — including 1300/1800. We handle the carrier paperwork and the cutover.
Call queues, IVRs, and call routing
Sales lands on sales, support lands on support, after-hours lands on voicemail-to-email. Configure once, ship.
Call recording & analytics
For training, quality and compliance — with retention you control and the ability to delete on request.
Microsoft Teams Direct Routing
Add PSTN calling to Teams without paying Microsoft per-minute rates. We bring the SIP trunks.

Outcomes

How we deliver

01
Audit & plan
30-day discovery: every device, account, vendor and risk documented. We agree what success looks like before we change anything.
02
Implement & document
Migration, hardening and rollout — with named project owner, weekly written status, and runbooks updated as we go.
03
Operate & improve
Day-to-day support, monthly reporting, quarterly business reviews. We measure what we manage and ratchet up the maturity score every quarter.

FAQ

Do you supply handsets?: Yes. Yealink, Poly, or BYO. We'll size and stage them for you, but most teams now go softphone-first.
What's the lead time on a port?: Geographic numbers: 2–3 weeks typical. 1300/1800: 1–2 weeks. We coordinate the cutover for after-hours so nothing drops.

More services

Let's talk

Tell us what's broken or what you're planning. We'll come back inside one business day with a clear path forward — no obligation.