Support
Need help right now?
Existing clients have three ways in. New clients — please use the contact form, or just call.
- Phone1300 589 447
Fastest path. Real engineer, business hours plus after-hours on retainer.
- TicketSupport portal
Log it, attach screenshots, track progress. Auto-assigns to your engineer.
- Remote supportStart a session
Existing clients: launch a one-click remote-support session and we'll connect to your screen securely.
After-hours
If it's broken at 11pm and you can't wait.
Clients on the Enterprise tier (or with after-hours add-on) have a 24/7 number on their welcome pack. If you've lost it, call the main line — voicemail goes to on-call.